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About Us/ FAQs

Hello and thanks for visiting SumoGorilla.com!

SumoGorilla.com offers rare, hard-to-find, new, used, and DVD-R Archival prints of out-of-print films from all over the world.

We specialize in obscure horror, gore, sci-fi, mystery, action, exploitation, TV shows, and just plain rare films and much more.

All of our movies here at SumoGorilla.com are NEW & USED Region 1 Studio/Factory made dvds or All Region On Demand Archival print DVD-Rs.

All On demand Archival print DVD-Rs come with beautiful full color cover artwork and in standard size DVD keepsake cases. (*More info is found in question #8)

FREE SHIPPING ON ALL ORDERS! ONLY AVAILABLE WITHIN THE USA!

SumoGorilla.com was started in 2007 as a hobby to find and locate rare movies and tv shows that have been lost to the public. We are a 100% independently owned and operated website, allowing us to treat each individual customer as a human being. We do everything ourselves from the ordering to packing, boxing and mailing your items.

We answer all emails personally and usually very quickly! We understand that you would like to be treated well and that you would like your items delivered as quickly as possible. We aim to provide all of that and much more.

Most importantly, feel free to contact us with any questions or comments that you might have. We’re always happy to hear from other movie fans!!

If you love movies ...this is your website! From Monsters, Aliens, Action Heroes, Crazy Killers to Superheroes and Spaceships! We have it all!

Information on Collectibles:

Our Collectibles come from the awesome company Entertainment Earth.

About Entertainment Earth, Inc. Entertainment Earth® - http://www.entertainmentearth.com - is the preeminent pioneer and innovator in the worldwide online retail and wholesale toy, gift, and collectibles industry, offering unparalleled expertise and an ever-expanding selection of tens of thousands of licensed products. Founded in 1996 and based in Simi Valley, California, Entertainment Earth is renowned for its popular website and print catalog, and its groundbreaking best practices that include a Mint Condition Guarantee, Risk Free Shopping, and Hassle Free 90-Day Returns.

Thanks for reading.

Jamie - Owner of SumoGorilla.com

Please scroll down for Frequently asked questions...

Feel free to contact us with any questions about our dvds anytime !

SumoGorilla.com

P.O. Box 218175

Columbus, Ohio 43221

FREQUENTLY ASKED QUESTIONS

1. How long does it take to process my order? What does 'awaiting fulfillment' mean?

We process as fast as we can! You will receive most orders in 7-10 business days!

( All orders will have a free tracking number. )

(Shipping is FREE on ALL Orders! :)

*What is "Awaiting fulfillment"?

When an order is made and paid, the status will automatically be changed to "Awaiting fulfillment" which means your payment was well received but we haven't started dealing the process of your order yet...next will be awaiting shipment...then shipped!.

All movies will have delivery confirmation/Tracking! Weekends & Holidays are not counted as business days. Please note that circumstances do arise that are beyond our control, i.e. - extreme weather conditions, lost or misrouted packages due to USPS or by customers providing a wrong or incomplete address (ie. missing apartment or suite), as well as credit card authorization problems or delays. In these rare situations, the delivery time can be delayed a bit and expected shipping times are not guaranteed. We do everything within our control to expedite every order.

2. What payment methods do you accept?

We accept Credit Cards Mastercard, Visa, American Express... We also accept PayPal payments.

If your PayPal account is linked to a checking or other banking account, payment may be considered an e-check. Orders paid for by PayPal e-checks will not be shipped until PayPal provides verification of payment. This requires 3-5 business days from the date that checkout is completed. We also accept Money Orders/Cashier's Checks.

(NO PERSONAL CHECKS! Personal Checks will be shredded and thrown away. Sorry.)

Money Orders: During the checkout just select Money Order button. Confirm your order and you will get an email with order confirmation. Print out the order confirmation and mail it along with your Check/Money order.

*When we receive your money order/cashier's check an email will go out to you confirming payment received and that it's ready for shipping. Please send your Money order or Cashier's check to Sumogorilla.com P.O. Box 218175 Columbus Ohio 43221

3. Is ordering online secure?

Yes! We never see your credit card info.

Both through our credit card server (Stripe) and through paypal.

Whether you pay by credit cards or by PayPal Instant Payments, SUMOGORILLA.COM does not receive or see any of your financial information.

Once your payment is submitted, it automatically encrypts your confidential information in transit from your computer to their's using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Once your information reaches them, it resides on a server that is heavily guarded both physically and electronically. Their servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers. All Bigcommerce stores are automatically PCI compliant, and our entire network is independently audited against stringent PCI security standards every three months. They are featured on both Visa and Mastercard's lists of PCI-compliant providers.

4. How do I contact sumogorilla.com?

You can e-mail us Or just mail us to:

sumogorilla2007@gmail.com

SumoGorilla.com

P.O. Box 218175

Columbus, Ohio 43221

5. How do I get my USPS tracking number?

Once your item ships a tracking number will be assigned to your order. :)

6. Do you ship internationally?

PLEASE NOTE: WE CANNOT SHIP INTERNATIONALLY. SORRY.

7. Does sumogorilla.com have a walk in store where I can physically pick up my merchandise?

We do not have a store front or will call facility. All orders are placed on-line, and shipped via USPS MAIL. We currently do not take phone calls...sorry.

8. What Region and Quality are your dvds & What makes an On-Demand DVD different than a Commercial DVD?

All of our movies here at SumoGorilla.com are Region 1 or All Region On Demand Archival print DVD-Rs. (Brand New Studio/Factory made dvds are region 1. And the Used Dvds are region 1 Studio made dvds too.) All On demand Archival print DVD-Rs come with beautiful full color cover artwork and in standard size DVD keepsake cases.

ON-DEMAND DVD'S: DVDs produced on-demand are similar to, but not quite same as, DVDs you'd buy at the local video store. DVD movies you buy at the local video outlet are manufactured from a mold via a stamping process whereas on-demand DVDs are "burned". Each carries information read by the DVD player, but the physical properties of the two are different.

Most DVD players are compatible with both commercial DVD-Video and one or more of the "recordable DVD formats. Our on-demand DVDs are manufactured using the most widely accepted format, DVD-R.

The owner's manual of the DVD player usually lists which DVD recording formats it can play. Almost all DVD players can play DVD-R (except for some older models made before 2000).

On demand Archival print DVD-Rs are rated from A, B, C, D for Audio and Video Quality.

A=DVD Quality B=VHS Quality C=Old Tv Quality There is NO image or printing on the On Demand DVD-Rs themselves.

On Demand Archival print DVD-Rs Disclaimer Before ordering, please be aware that the DVD's I provide ON DEMAND are NOT commercially-produced recordings. These films and Television Programs are not currently available commercially on DVD in the United States or Canada and are believed to be in public domain. All transactions are from collector to collector only. No profit is made from this trading and it is done only for my enjoyment, to help others to expand their collection and to expand my own collection.The price you pay is a service fee that covers cost of discs, cases, ink/toner, paper, packing material, shipping costs, wear and tear on my equipment and any other expense incurred to complete the transaction. Actual content on DVDs is free. No rights are given, intended, expressed or implied. This service is meant to preserve the life of these great films and television programs.

Are These Bootleg DVDs? No. SumoGorilla.com does not sell bootlegs or pirated copies of existing North American DVD releases. There would be little point in infringing on licensing arrangements to offer you the same titles which could easily be purchased at your local store. Our On Demand Movie titles have never seen a widespread domestic release on DVD. If you believe that a title we carry is in conflict with some agreement you have as a rights/license holder, please contact us.

Terms Of Sale

Many On Demand titles in the SumoGorilla.com collection are old and rare, and overall quality variations are inevitable. Any title which suffers from a physical defect in media or workmanship will be replaced free of charge. Otherwise, ALL SALES ARE FINAL.

Thank you and enjoy our rare movies, tv shows and cartoons on dvd!

9. What does NTSC Region 1, region 0 or All-region mean?

NTSC (National Television System Committee)

The NTSC is responsible for setting television and video standards in the United States (in Europe and the rest of the world, the dominant television standards are PAL and SECAM). The NTSC standard for television defines a composite video signal with a refresh rate of 60 half-frames (interlaced) per second. Each frame contains 525 lines and can contain 16 million different colors. The NTSC standard is incompatible with most computer video standards, which generally use RGB video signals. However, you can insert special video adapters into your computer that convert NTSC signals into computer video signals and vice versa. Region 0 / All-Region means it will play anywhere in the World! Region 1 means it will only play in the USA.

10. What does Fullscreen or Widescreen mean and what's a workprint?

The ratio of image width to image height. Common motion-picture ratios are 1.85:1 and 2.35:1. Television screens are usually 1.33:1 (also known as 4:3), which is similar to the Academy standard for films in the '50s. HDTV is 1.78:1, or 16:9. When widescreen movies (films with aspect ratios wider than 1.33:1) are displayed on 1.33:1 televisions, the image must be letterboxed, anamorphically squeezed, or panned-and-scanned to fit the screen.

Fullscreen (4:3) A term used to describe the shape of the picture a movie is displayed in order for it to fill an analog TV screen. Analog TVs have a 4:3 aspect ratio, while widescreen TVs (and most theatrical films) have an aspect ration of 16:9. When a film is played in fullscreen format for a 4:3 TV, it is almost always adjusted to fit. You may be familiar with the phrase, "This movie has been modified from its original version. It has been formatted to fit your TV." = much of the original picture has been cropped. The 4:3 shape TV is expected to become obsolete over the next decade as TV moves to digital and HDTV formats, which are widescreen-based. DVDs often offer both fullscreen and widescreen formats, however many are already only available in widescreen and anamorphic format, catering to the growing audience of home cinema enthusiasts who have already abandoned fullscreen. Letterbox (4:3) Video mastering process whereby a film source with an aspect ratio greater than that of the video master is transferred to the video master in such a way that no film image is cut off to the left or the right, requiring the addition of black bars at the top and at the bottom of the image so that it entirely fills the screen - in other words, the technique of shrinking the image just enough so that its entire width appears on screen, with black areas above and below the image. The advantage of this technique is that the film images are shown as originally intended by the film's creators, not interfering with their shot composition and artistic intentions. The disadvantage is that the entire image must be shrunk, which makes viewing on smaller TVs more difficult.

Widescreen (16:9) Term used to describe a picture in which the aspect ratio is wider than the NTSC standard of 4:3/1.33:1. Almost all movies made nowadays are shot in some widescreen format. To solve the problem of different aspect ratios, several different techniques can be used. Among them are anamorphic squeezing, letterboxing, and Pan and Scanning.

Anamorphic Widescreen (16:9) DVDs can be anamorphically enhanced. This means that the video is stored in a "squeezed" format on the disc. The DVD player will then "unsqueeze" the image before outputting it to your television or projector. The advantage of an anamorphic transfer is an increased resolution and therefore, better picture quality than a standard widescreen transfer. No pixels are wasted in producing the black bars, present above and below a 2.35:1 framed picture.

A workprint is a rough version of a motion picture, used by the film editor(s) during the editing process. Such copies generally contain original recorded sound that will later be re-dubbed, stock footage as placeholders for missing shots or special effects, and animation tests for in-production animated shots or sequences. Most the time it has scenes not in the final cut of the film. So for fans of a movie you get the complete story/film. Remember the quality of workprints are not always great. So if you have any questions before buying email us anytime.

11. What are your shipping rates? Do you charge tax on your items?

Shipping is FREE on ALL Orders! :) You will receive your movies in 7-10 business days ! We use USPS First Class-Parcel Post-Priority Mail-media mail. It depends on the size of the order. We care about the DVDs you just bought from us. Shipping is only available within the 48 contiguous United States (not valid on orders shipping to Alaska or Hawaii-Please email us for shipping rates to Alaska or Hawaii). *We reserve the right to change or discontinue this promotion at any time without notice. Sumogorilla.com can not assume responsibility for stolen items from your place of residence or lost packages by USPS. All packages will have a delivery confirmation tracking/e-confirmation number on them for proof of delivery. sumogorilla.com does not assume any liability for damage caused during shipping. You can contact the USPS by clicking here if your package was lost or stolen. Sales tax (6.75%) will be added to all Ohio resident orders only!

12. What is your Privacy Policy?

Privacy: Rest assured, we WILL NOT sell, give or trade your personal information with any other party. Your information is safely and securely stored on our database servers. At SumoGorilla.com we believe that your private information should remain as such, and we stand by that.

13. What is your policy on returning merchandise?

Sumo Gorilla aims to always provide high quality Goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions. Any Collectible (from entertainment eart) that is still sealed can be returned for a full refund (please contact entertainment earth). Note: Package returned to us marked "Refused", "Undeliverable", or otherwise, are subject to up to a 30% re-stocking fee (This is solely to recoup our losses from charges we incur when this happens). If a package is lost or misdirected due to an incorrectly inputted address, SumoGorilla.com is completely not responsible. We have no control over addresses typed on the checkout pages. Please make sure you have typed in the correct address.

If a order is returned to us because of a customer entering a wrong address, $5.95-$8.95 will be needed to resend out the package via USPS Priority Mail with delivery Confirmation. *Due to the ease of dvd duplication, There are NO refunds for our DVDs. Only exchange for defective DVDs and for the SAME TITLE only. Thank you. For more information about these Dvds read FAQ's question 8. Thank you.

14. What happens when a item is out of stock after I already paid for it?

If we are temporarily out of stock, we will inform you as to availability. When an item is permanently out of stock we will credit your account or refund your money.

15. I can't find a movie that I must have! Can you help me?

Yes! We have access to over 10,000 movies. We might have to special order the movie, so It will take about 7-14 days to receive the movie. Just email us and let us know the movie you must have!

16. What do I need to watch your 3D movies?

The Anaglyph 3d movies require red/blue 3d glasses, a dvd player and a tv. (a Pair of Anaglyph red/blue 3d glasses comes FREE with each Anaglyph 3D dvd purchase) Some of our movies are also presented in Field-sequential 3d which requires extra equipment, like shutter 3d glasses. THESE 3D MOVIES ARE NOT FOR THE NEW 3D TV'S AND NEW 3D GLASSES. THESE ARE OLD MOVIES FROM THE 1950'S 3D PROCESS!!